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The Cyberbank Multichannel platform is based on a Service Oriented Architecture that centralizes common functionalities regardless of the channel used. The design guarantees a uniform customer experience across channels, reduces time to implement new modules and features, and ensures that the system is built to last. Financial institutions can gradually and easily integrate front-end channel modules, from internet banking to ATMs, mobile banking or any other customers' touch point application (tellers, sales, call-center, etc.).  

Addressing Today's Architectural Issues! 

  • Facilitates technology bridges across channels.
  • Seamless integration with any bank core system.
  • Consistent customer experience across all channels.
  • Quick 'Time to Market' of new products and features.
  • Eliminate building your own central management 'Hub'.
  • Provide data metrics for Business and IT.
  • Apply incremental growth toward a Services Architecture.
  • Transition alongside an SOA direction with existing upgrade projects.